Are you ready to lead the shift to a high-output, low-overhead business?

Transition your organisation into a "Diamond-Shaped" business, using AI to automate junior-level execution so your senior experts can focus on growth

Start your AI Transformation
Marketing is the Gateway: As a high-output, data-rich function, Marketing serves as the ideal AI proof-of-concept, building the AI Adoption blueprint.
Automate Junior Tasks: By 2026, AI agents will handle 70% of routine administrative and entry-level analytical tasks.
The "Diamond" Advantage: Firms adopting AI-first operations see a 40% increase in profit margins by reducing the cost of "execution" tiers.
Speed to Market: Operational cycles that used to take weeks, from research to delivery, now take hours.
Scalability without Headcount: Grow your revenue by 5x without needing to double your staff numbers.

Shift towards a Diamond Shaped Delivery

Traditional Pyramid Model AI-Powered Diamond Model
Junior Execution Manual Headcount: Reliant on entry-level staff for research and drafting. Automated Base: AI Agents handle 90% of execution with zero entry-level bloat.
Middle Management People Managers: Time spent supervising staff and basic workflows. Human-in-the-Loop: Experts who validate AI outputs and make critical decisions.
Senior Leadership Linear Speed: Slow, predictable cycles waiting for team delivery. Exponential Velocity: High-speed steering of massive, real-time AI outputs.
Institutional IP Departing Knowledge: Knowledge is lost when staff resign or move on. Compounded Asset: Every AI workflow and decision is captured as permanent IP.

Operational Impact of AI

Operational Speed (Velocity)

I assistants accelerate routine tasks, shifting businesses from linear timelines to exponential velocity. Strategic cycles move from weeks to hours.

Operational Efficiency (Cost)

Automating junior roles reduces overhead by 30-50%. Scale revenue 5x without increasing headcount by replacing manual tasks with autonomous agents.

Operational Accuracy (Consistency)

Secure AI Operating Systems ensure 100% consistency and zero human error. Protect sensitive data while delivering precision impossible within human hierarchies.

Our AI Operations Services

We provide a structured, five-level evolution to transform your business from a traditional
human-heavy pyramid into a lean, AI-powered diamond.

Level 1

AI Foundation & Literacy

The Baseline: We move your entire company from AI curiosity to confidence.

  • Standard Gen AI Training: Baseline education for the whole team to ensure a unified understanding of LLM capabilities.
  • Prompt Engineering: Intensive training to master the baseline skills required to get maximum output from standard tools.
  • Discovery: A half-day session to identify the "low-hanging fruit" within your current operations.
Level 2

Secure AI Operating System

The Infrastructure: We deploy a dedicated AI Operating System (OS) that ensures your data remains private and secure.

  • Safe GenAI Environment: Enables the use of client and sensitive data without the risks associated with public models.
  • RAG & Tool Integration: Centralises common AI tools and models into a single, governed platform for your team.
  • Data Migration Support: Hands-on assistance moving operational data into the new AI-ready environment.
Level 3

Functional Workflow Automation

The Acceleration: We move beyond chat to "Assistants" that execute routine tasks at scale.

  • Basic AI Workflows: Chaining prompts together to deliver specific, repeatable operational tasks.
  • Task-Based Assistants: Deploying specialised AI co-pilots for writing copy, building decks, and handling routine ops.
  • Operational Level 3 Achieved: Consolidating these workflows to ensure they are a standard part of your daily output.
Level 4

Advanced Agentic Operations

The Automation Tier: We introduce autonomous "Agents" that handle complex, multi-step team tasks.

  • External Integration: Connecting your AI OS to external tools for two-way data exchange and live task execution.
  • Complex Team Agents: AI agents that monitor performance, optimise ads, and manage high-value workflows independently.
  • Advanced Automation: Level 4 consolidation ensures your "Junior Tier" is now fully digital and autonomous.
Level 5

Bespoke Enterprise AI

The Future: Building tailored AI solutions that sit beyond the foundation and solve your most complex data needs.

  • Bespoke Solution Mapping: Identifying and targeting high-value, live tasks that require custom-built agentic solutions.
  • Operational Tailoring: Engineering AI tools specifically for your proprietary data and unique operational requirements.
  • Permanent IP: Turning your unique business processes into custom AI code that creates a lasting competitive advantage.

Six Month Program to Embed AI

Month 1

Benefits

Get your entire company confident with AI tools.
Basic training.

Overview

AI Training & Testing.
Company Presentation.
Half-Day Discovery.

Level 1
Achieved
Month 2

Benefits

New AI Operating System with all common AI tools.
Standard Assistants.

Overview

6 Seats for new OS.
Support moving data.
Continue AI training.

Level 2
Achieved
Month 3

Benefits

Introduce standard co-pilots for routine tasks.
Build workflows to automate low-hanging ops.

Overview

Assistants accelerate routine tasks like building a deck, writing copy etc.

Level 3
Achieved
Month 4

Benefits

Deploy bespoke co-pilots for your routine tasks.
Build more complex workflows (in OS).

Overview

Bespoke Assistants are tailored to the tasks you perform on a daily basis.

Level 3
Consolidate
Month 5

Benefits

Introduce Agents for complex & team tasks.
Live integration with external tools.

Overview

Workflows perform complex tasks without user input.

Level 4
Achieved
Month 6

Benefits

Deploy bespoke Agent to target high-value tasks.
Begin mapping Level 5 Agentic AI Solution.

Overview

Bespoke Workflows are tailored to execute live, complex, high-value tasks.

Level 4
Consolidate
STOP GUESSING, START TRANSFORMING

You know AI is the future of marketing. but where do you start?

Our journey began in 2021, and we learned the hard way that a solid foundation is everything.
‍
Your first step isn't a new tool, it's understanding your starting position. We've developed a straightforward AI Readiness Audit to quickly pinpoint your current capabilities and chart a clear, confident path forward.

Once you have your AI Readiness Report you are ready to begin your AI Adoption journey, if you have opted for a the 5 Day audit you’ll also have a detailed roadmap to follow.  If you want more hands on support we have  three AI Adoption Packages.

AI Adoption packages to put you in control

Ready to jump straight in and start learning and implementing AI for your inhouse team?

Here’s our ready-made AI packages:

Feature

AI FOUNDATION

AI ADOPTION

AI INTEGRATION
(Level 5)

AI Training Package for Team (Online)

Monthly Progress & Update call

Quarterly AI Workshop - onsite

 - Review AI Roadmap

 - Review AI Manifesto (Team)

 - Review AI Adoption (Process & Docs)

TRIAL AI Operating System

- Secure databases for client data

- Full set of AI Marketing Co-Pilots

- One Bespoke Marketing Agent



PERSONALISED AI Operating System

- Regular updates to Marketing Co-Pilots

- Training to build own Marketing Agent


Quarterly AI Review

- SEO (LLMO) review

- AI Paid Advertising review

- AI Ready Data Review

 

Quarterly AI ready data review - for Level 5 Projects



Customised Marketing Agents

- Integrate any major marketing platform into Dial Agent to create workflow



Customised AI Sales/ Support Bot



Fractional AI Director Support



Bespoke Data Integrations



Monthly Fee

$4K

$6K

Bespoke

Push AI toolkit

Online Training modules (updated)

Quarterly AI in person seminar

Real time reporting (assume 360?)

Standard AI Marketing Co-pilot

Standard AI Sales Bot

Standard Data Analysis Bot (BI)

F2F Quarterly Review (2Hrs)

Customised AI Marketing Co-pilot

Customised Sales AI Bot

Monthly Call with AI Lead - Predictive Analysis

Explore
£1K
APPLY
£2K
Accelerate
£4K
AI Marketing Foundations
Perfect for
Businesses who want to catch up on the AI Marketing basics. And prepare for a future with AI playing an integral role in your business.
Focus
Make your marketing team work more efficiently.  Learn how to use AI to improve and accelerate your marketing with a simple step by step approach.
Key benefits
Accelerated and targeted AI training for your entire marketing team BUT most importantlywe will introduce you to an AI Marketing Operating System to bring all these AI services and secure your data in a single, simple platform.
In addition our
Explore
Learn the AI Marketing basics with online modules and stay up to date with regular face to face updates.
Apply
Analyse current Campaigns and quickly generate compelling content at scale inc blog posts, social media captions, highly targeted ad copy and automated image generation.
Evolve
Our AI Integration team will work with your senior team to help design and implement an AI Adoption Roadmap that is united to your specific business requirements.
Outcome
Plan your Marketing and Sales AI Strategy from a position of knowledge and keep updated on the latest AI developments.
AI Marketing Adoption
Perfect for
Businesses that have mastered the Essentials and now want to fully adopt AI to improve both the scale and quality of their Marketing Output without adding to the headcount.
Focus
We will deploy your own instance of DIAL Agents that will become the Central Nervous System of your Marketing.
Key benefits
Centralisation
All of your client data and marketing processes will sit within a single portal that enables CoPilots to deliver research, content generation and the critical analysis of results.
Exploitation
AI is already at the centre of your SEO and Paid Advertising, we will show you how to ensure its working for you, not against you!
Embrace the Future 
According to the Push Definition, Co-Pilots integrated with data form external tools (like SEMRush or GA4 etc) deliver AI Agents that can complete complex tasks and deliver results in minutes.
Outcome
Use AI to unlock the full potential of multi-channel marketing by exploiting the synergies you always suspected were there, but simply could not unearth at scale!
AI Integration
IDEAL FOR
Businesses who are already exploiting standard AI but who now want to get ahead of the pack and deliver marketing to the full potential of AI.
Focus
Build on AI Essentials and Adoption to automate every repeatable task and remove the administrative burden of your operations, leaving your team time to focus on what matters.
Key benefits
Strategic Analysis
Continuously analyse your operation and then automate the incremental improvement.
Optimise Operations
Take human error and apathy out of the equation allowing your operational data to drive your marketing operation.
Data Exploitation
Exploit synergies between previously separate sets to increase both automation and personalisation.
Outcome
Transform your business into a data-driven business, making informed decisions and anticipating customer needs, based on consistent customer patterns.

How AI Transformed Call Centre Sales for Europe's Top Bullion Dealer

Number of Sales Calls
Saved per Day

500

See how we helped one of Europe's largest gold bullion dealers recover 500 sales calls a day using call sentiment analysis. This involved monitoring:

Over 5000 calls a day monitored in 10 minutes

30,000 insights generated daily

10% of lost revenue recovered